Privacy Policy

At Iridium Drive, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or interact with us. By using our online platform for luxury car rentals, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our luxury car rental services to you.

Personal Data You Provide:

• Identification Details: Name, address, date of birth, contact number (+447933572185), email address ([email protected]), and driving license information (including copies for verification) when you register on our site, make a booking, or use our chauffeur services.
• Financial Information: Payment card details and billing address when you make a reservation. This information is processed securely by third-party payment processors. We do not store full payment card details on our servers.
• Booking Details: Information related to your BMW rental, sports car hire, executive car rental, or long-term BMW lease, including rental dates, vehicle preferences, and any special requests.
• Communication Data: Records of your correspondence with us, including emails, phone calls, and any feedback or inquiries you submit through our online platform.

Automatically Collected Data:

• Log Data: Information that your browser sends whenever you visit our site. This may include your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To process your luxury car rental bookings (BMW rentals, sports car hire, executive car rental), manage long-term BMW leases, and arrange chauffeur services. This includes vehicle assignment, payment processing, and delivery arrangements.
• To Communicate With You: To send you booking confirmations, updates, service alerts, and respond to your inquiries or requests.
• To Improve Our Services: To understand how our site is used, diagnose technical problems, and improve the functionality and user experience of our online platform.
• Security and Fraud Prevention: To verify your identity, prevent fraudulent activities, and ensure the security of our vehicles and services.
• Legal Compliance: To comply with legal obligations, such as record-keeping and responding to lawful requests from public authorities.
• Marketing (with Consent): With your explicit consent, to send you promotional offers, newsletters, and information about new luxury vehicles or services that may be of interest to you. You can opt-out at any time.

Disclosure of Your Information

We may share your information with certain third parties under specific circumstances:

• Service Providers: We may share your data with third-party service providers who assist us in operating our business, such as payment processors, IT support, delivery services, and customer relationship management platforms. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Chauffeur Partners: If you opt for chauffeur services, relevant personal details will be shared with our trusted chauffeur partners to facilitate the service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will ensure the new entity adheres to this Privacy Policy.

Data Security

We are committed to ensuring the security of your personal data. We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at our physical address: Denewood Avenue, Paisley, PA2 8DY, UK.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By post: Iridium Drive, Denewood Avenue, Paisley, PA2 8DY, UK